Welcome to IdeapodTV! Our goal is to provide you with efficient and reliable shipping services. By placing an order with us, you agree to the following shipping terms.
Handling Time
- Processing Time: We process orders within 1-2 business days. Orders placed after 5 PM GMT or on weekends and holidays will be processed on the next business day.
Delivery Time
- Shipping Time: Standard shipping typically takes 2-6 business days from the date of shipment. Delivery times may vary based on your location and shipping carrier conditions.
We make every effort to meet the estimated delivery times, but we are not responsible for delays caused by the carrier or factors beyond our control (e.g., weather conditions or customs delays).
Shipping Charges
We offer free shipping on all orders unless otherwise stated. Any additional expedited shipping options will be displayed at checkout with corresponding fees.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s progress until it reaches your address.
International Shipping
At this time, we primarily ship within the UK and the USA. For international orders, please contact our support team to confirm availability and shipping costs.
Risk of Loss
The risk of loss or damage to items passes to you once we deliver the order to the carrier. Please ensure the shipping address provided is accurate and complete.
Incorrect or Missing Items
If you receive an incorrect item or your order is missing items, please contact us immediately at support@ideapodtv.com or call +447842544560. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions regarding our shipping policy, please contact us at:
- Email: support@ideapodtv.com
- Phone: +447842544560
- Address: 247 PAINTWORKS, BATH ROAD, ARNOS VALE, BRISTOL, BS4 3AQ