Terms of Service

Effective Date: 01/02/2024

Welcome to IdeapodTV! By accessing or using our website, products, and services, you agree to comply with the following Terms of Service. Please read these terms carefully before using our website or placing an order.

Acceptance of Terms

By using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please discontinue using our site and services.

Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Changes will be posted on this page with the updated effective date. By continuing to use our site after such changes are made, you accept the revised terms.

Use of Website

  • Eligibility: You must be at least 18 years old or have parental consent to use our website and place orders.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information and password. Please notify us immediately of any unauthorized use of your account.
  • Prohibited Activities: You agree not to engage in unlawful activities, including unauthorized access to our systems, spreading malware, or using the site for fraudulent activities.

Products and Services

  • Product Descriptions: We strive for accuracy in all product descriptions and images but cannot guarantee that they are error-free. If an error occurs, we reserve the right to correct it and update the listing.
  • Pricing: All prices are subject to change without prior notice. In the event of a pricing error, we may cancel or refuse an order placed with the incorrect price.
  • Availability: Product availability is subject to change without notice. We reserve the right to limit quantities of any product.

Orders and Payment

  • Order Acceptance: Orders placed on our website are subject to acceptance by IdeapodTV. We reserve the right to cancel any order for reasons including, but not limited to, product availability, pricing errors, or issues with payment processing.
  • Payment Methods: We accept various payment methods as displayed at checkout. You agree to provide accurate and complete payment information when placing an order.

Shipping and Delivery

  • Handling Time: Orders are processed and shipped within 3 business days of your purchase.
  • Delivery Time: Standard delivery typically takes 4-6 business days after your order has been shipped. Delivery times may vary depending on location and external factors such as weather or carrier delays.
  • Shipping Costs: Shipping charges (if applicable) will be shown at checkout before you complete your order. Promotional free shipping may be available during certain campaigns.
  • Order Tracking: Once your order ships, you will receive an email with tracking information to monitor the shipment’s status.
  • Risk of Loss: Risk of loss for items passes to you once the package is delivered to the shipping carrier.
  • Shipping Restrictions: We currently ship within the UK and USA. For international shipping inquiries, please contact our support team.

Returns and Refunds

  • Return Policy: Returns are accepted within 30 days of delivery. We offer free return shipping, and there are no restocking fees. Items marked as final sale cannot be returned or refunded.
  • Refunds: Refunds will be processed to the original payment method after we have inspected the returned items. Please allow up to 7 business days for the refund to reflect in your account.

Order Cancellations and Changes

  • Cancellation Policy: You may cancel your order within 1 hour of placing it, provided that it has not yet been processed or shipped. Please contact us immediately if you wish to cancel.
  • Address Changes: If you need to update your shipping address, please contact us as soon as possible. We cannot change the address once the order has been processed.

Intellectual Property

  • Ownership: All content on our website, including text, images, and product descriptions, is owned by IdeapodTV or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

Limitation of Liability

  • Disclaimer: Our website and products are provided “as is” without warranties of any kind, either express or implied. IdeapodTV is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Force Majeure: We are not liable for any delay or failure in performance due to circumstances beyond our control, including but not limited to natural disasters, government actions, or internet outages.

Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in London, UK.

Contact Us

If you have any questions regarding these Terms of Service or need assistance, please contact us at:

  • Email: support@ideapodtv.com
  • Phone: +447842544560
  • Address: 247 PAINTWORKS, BATH ROAD, ARNOS VALE, BRISTOL, BS4 3AQ

Thank you for choosing IdeapodTV! We appreciate your business and are here to ensure a positive shopping experience.

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