At IdeapodTV, we want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our return and refund policy below for a smooth return process.
Return Period
You have 30 days from the delivery date to return any item.
Return Shipping
We offer free return shipping. We’ll provide a prepaid return label to make the return process as easy as possible.
Restocking Fees
There are no restocking fees on returned items.
Final Sale Items
Items marked as final sale cannot be returned or refunded.
How to Return an Item
To initiate a return, please contact us at support@ideapodtv.com or call us at +447842544560. Our customer service team will guide you through the return process. Please ensure that the items are returned in their original condition and packaging.
Refund Procedure
Once we receive your returned item, we will process your refund to the original payment method. Please allow up to 7 business days for the refund to reflect in your account.
Exchanges
For exchanges, please return the original item and place a new order. If you have any questions, feel free to reach out to our team for assistance.
Contact Us
If you have any questions or need assistance with your return, please reach out to us at:
- Email: support@ideapodtv.com
- Phone: +447842544560
- Address: 247 PAINTWORKS, BATH ROAD, ARNOS VALE, BRISTOL, BS4 3AQ
Thank you for shopping with IdeapodTV! We appreciate your business and hope you enjoy your purchase.